18 meters design 5083 Color W40

At Rivolitekstil, we are committed to providing our customers with high-quality products and excellent service. We take great pride in the quality and craftsmanship of our products and handle them with the utmost care. In line with our commitment to transparency and customer satisfaction, we want to clarify our refund policy.

Refund Policy Overview:

• Refunds: We do not offer refunds on products purchased from Rivolitekstil. Please read our policy carefully before placing an order.

• Samples: We understand that customers may want to evaluate our products before making a larger purchase. Therefore, we offer samples upon request. These samples are intended to help you assess the quality and suitability of our products for your needs. Please note that samples are not eligible for refunds.

Sample Requests:

• If you wish to request samples of our products, please contact our customer support team. We will be happy to provide you with the necessary information and guide you through the sample request process.

Handling of Products:

• We take the handling and packaging of our products seriously. Each item is carefully inspected and packaged to ensure it reaches you in excellent condition.

• In the unlikely event that you receive a damaged or defective product due to our mishandling or shipping issues, please contact our customer support team within 10 days of receiving the product. We will work diligently to resolve the issue, which may include sending a replacement or offering a store credit.